Peak Pro FAQ

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What is the different between the Puffco Peak and Puffco Peak Pro?

Some new features of the Peak Pro include:

  • Bluetooth App
  • Enabled Wireless Charging (Base sold separately)
  • USB-C charging
  • Real-TimeTemperature Control
  • Large Capacity Chamber
  • Customizable LED lights

How do I use my Puffco Peak Pro?

1: Fully charge the device before first use. The lights will pulse white while charging and turn off automatically when complete.

2: Fill glass with water just above the air-holes. Do not fill glass while attached to base. X - Do not allow water into lower section!

3: Align inlet hole on the front of the glass with chamber. Carefully push the Front of glass into the base, then the back.

4: To lock / unlock the device, hold down the button for 3 seconds. (Preserves battery between uses)

5: Single click to toggle through heat settings. BLUE (Low) - GREEN (Medium) RED (High) - WHITE (Super High)

6: Use loading tool or a Puffco Dual Tool to place contents on the bottom surface of the bowl (not the sides).

7: Place carb cap on top of chamber. Press down until snug.

 8: Double click to initiate heat-up. Press and hold button anytime to exit. Pulsing light indicates heat-up mode is active.

9: Device will vibrate and lights will flash 3 times when ready. Inhaling gently will produce the best results.

10: Use a Dual Tool to clean the chamber after each use. Wipe Gently in a circular motion.

How do I charge my Puffco Peak Pro?

Simply plug the base of your device into a wall outlet via the USB C charger included with your Peak. While charging, the white light will pulse and the light will automatically turn off once the device is fully charged.

A depleted battery will fully charge in approximately 2.5 hours.

How Long Should My Peak Pro Battery Last?

A fully charged Peak Pro battery should last about 30 heating cycles before needing to be recharged. Please keep in mind that using “Sesh Mode” often will deplete battery life quicker.

To check your battery life click the button 3 times. The color will indicate how much battery life remains before the device needs to be recharged: Green (100% - 60%) - Yellow (60% - 30%) - Red (30% - 0%)

What is Boost Mode?

After heat up, double click to activate boost mode. This extends the time and/or increases the temperature of your hit. You can continue to boost as needed.

By utilizing the app, you can customize the desired time and temperature of your boost.

What is Ready Mode (App)?

The Peak Pro Power Dock and mobile app are required to activate ready mode. Once the Peak Pro is paired with a mobile device, enable “Ready Mode” found in the Peak Pro app settings. Your device will now automatically initiate the selected heat profile when lifted from Peak Pro Power Dock.

What is Stealth Mode?

This turns off the lights on your device for discretion.

Rapidly click 4 times to turn Stealth Mode on/off.

What Heat Setting Is Appropriate For My Usage?

Each setting isn’t better or less than, they are simply different and provide different effects. Experiment to find the perfect setting for you.

BLUE (LOW) - HIGH FLAVOR - The lowest heat setting expresses the nuances of your concentrates with high flavor and low vapor production.

GREEN (MED) – BALANCED - This setting produces both quality flavor and good vapor production, offering the best of both worlds.

RED (HIGH) – STRONG - This setting offers higher vapor production, while maintaining flavor quality.

WHITE (PEAK) – ADVANCED - This setting is intended for the user looking for maximum vapor production and the strongest effects.

How Do I Clean My Peak Pro?

CHAMBER

1. Remove the cap and unscrew the chamber from the base.

2. Light Cleaning: Use a cotton swab to gently remove any residue with 90%+ isopropyl alcohol.

3. Deep Cleaning: Submerge the chamber in 90%+ Iso for 20 minutes. Never use water (iso only).

BASE

Preparation: Remove glass and Chamber.

Gently clean gold threads using cotton swabs soaked in 90%+ iso.

Clean the airpath between the chamber and the glass. Do not let water seep into the gold threads of the base at any time.

GLASS

Preparation: Carefully remove glass from base.

1. Once removed, submerge in 99% iso.

2. After soaking, remove from iso alcohol and rinse clean with water. (iso tastes bad, make sure it’s completely removed), Allow glass to thoroughly dry before re-attaching to base. Do not let water seep into bottom chamber of glass.

How Often Should I Clean My Peak Pro?

A good rule of thumb is to thoroughly clean the Peak each time the battery fully depletes and needs to be recharged. The chamber itself should be soaked in ISO anytime you notice excess flooding or get a rainbow light response from the device.

What Is The Best Cleaning Solution To Clean My Peak Pro?

The best cleaning solution to clean your Peak and Peak chamber is 99% Isopropyl Alcohol. The reason we suggest 99% Isopropyl Alcohol specifically is because lower percentages of Isopropyl Alcohol have water content that could potentially cause issues

My Device Keeps Flashing White 3 Times. What do I do?

Not to worry, this is simply an indication that your chamber is not attached. Please try removing the chamber from the base and reattaching.

My Peak Pro Flashes Red-Blue Anytime I Try To Heat. How Do I Fix this?

The Red-Blue-Red-Blue flashing response from your Peak Pro is a sign of a chamber connection error. Please try first removing and cleaning the chamber from the device. Submerge the chamber in 90%+ Isopropyl Alcohol for 20 minutes. Never use water – 99% ISO only!). Make sure that the chamber has thoroughly air dried before reattaching. If issues persist, submit a warranty claim through the app for further assistance!

My Device Is Showing A Solid Red Light And Will Not Let Me Heat, What Is Going On?

If your Peak Pro is holding a solid Red light for 5 continuous seconds and will not let you engage a heating cycle, your device is overheating. Sometimes this can be from something as simple as the device being stored in a warm area such as your car/garage or from extended use. Simply leave the device alone and normal functionality will resume shortly! If issues do persist, submit a warranty claim through the app for further assistance!

PEAK PRO APP FAQ

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How do I sync my Peak Pro with my Puffco App?

1. Search this link on your phone: App//@puffco.com

2. Starting from the off position, hold the button for 6 seconds to sync your Peak Pro with your phone. (It will turn on, keep holding, then it will glow blue).