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Plus
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Pro2

Warranty

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WHAT DOES THE LIMITED WARRANTY COVER?

Puffco provides one year of coverage for only the electronic base & battery. This covers defects in materials and workmanship for one year from the date of original retail purchase.

Puffco does not warranty glass, atomizers, normal wear and tear, or damages caused by accident or abuse. To obtain service, email support@puffco.com or go to Puffco.com/warranty

You will be required to provide proof of purchase details and the device itself when making a claim under this warranty. Do not attempt to open the Puffco Peak base. This will immediately void the warranty for your product.

HOW LONG IS THE PRODUCT WARRANTED?

The Limited Warranty Period begins on the date the product was purchased by the purchaser and lasts for one year. A claim under this warranty is only eligible if it is made within the Limited Warranty Period. Repaired, replaced, and refurbished products are covered for the remainder of their original applicable Limited Warranty Period or 30 days, whichever is longer.

WILL THE LIMITED WARRANTY ALWAYS APPLY?

This Limited Warranty shall NOT apply:

•  To any Puffco-branded Products that are resold by the Purchaser or that are purchased from unauthorized resellers or unauthorized retailers. Puffco does not authorize resellers to sell on online marketplaces such as Amazon, eBay or Walmart.com.

•  Where a Product’s lack of performance is due to the Purchaser’s failure to properly maintain the Product. Purchasers should note that atomizers are replaceable parts with an expected life of 1 – 3 months, depending on usage, and they require regular cleaning to maintain functionality. Please visit https://www.puffco.com/pages/support for support.

•  If the Product has been used with aftermarket accessories such as mouthpieces that have not been approved or endorsed by Puffco.

•  If damage to the Product is cosmetic, including scratches and dents, or if lack of performance is caused by normal wear and tear or normal aging of the product. Limited Warranty does not cover the standard performance degradation of batteries.

•  If Puffco determines that the Product has been improperly used, altered, or tampered with in any way. Purchaser assumes the risk or liability for loss arising from misuse, alteration of Product, or failure to follow instructions provided in user manual.

•  If warranty claim is made fraudulently or by misrepresentation.

•  If the serial number on the product has been deliberately altered, defaced, or removed.

HOW WILL PUFFCO MAKE THINGS RIGHT?

If a valid warranty claim is made during the Limited Warranty Period, Puffco will repair or replace at its sole discretion, any defective Product free of charge. Replacement products may be a refurbished or a reconditioned Product of the same model.

All Products and parts that are replaced become the property of Puffco. Puffco can only ship replacement or repaired products to the country where the original Product was purchased.

WHAT SHOULD I DO IF I THINK MY PRODUCT IS DEFECTIVE?

If you have a question about your product or experience a problem with it, please go to https://www.puffco.com/pages/support. You will find online support tools and information to help you with your product.

To request service under this warranty, contact Puffco at support@puffco.com or puffco.com/warranty, and a Puffco representative will provide instruction on how to proceed.

To make a claim under the Limited Warranty, you must provide the defective Product and a copy of the original receipt of purchase to Puffco for inspection. The receipt of purchase must indicate the pProduct purchased, price paid, date of purchase, and name of merchant.

To make a claim under the Limited Warranty, you must also obtain an  Return Merchandise Authorization (RMA) number from Puffco Support before returning a product. Products returned without an RMA number are not processed and will be returned to you or destroyed. Puffco will provide a pre-paid shipping label for purchasers within the United States. International returns must be paid for by the customer.

Returns must go to the address included on the return label or provided by Puffco Support. If items are returned to any address other than the specific address provided by Puffco Support, Puffco cannot guarantee that the item will be located and processed for warranty support.

Please return only the part specifically requested by Puffco Support, not the entire device.

Postal service carriers require that all items be cleaned prior to mailing. If items are mailed to Puffco uncleaned, Puffco will, in its sole discretion, either dispose of the item or charge a $100 cleaning fee before returning the item.

WHAT HAPPENS WHEN I RETURN MY PRODUCT?

Once the item arrives at the address specified by Puffco Support, it will be inspected for any possible defects. The Puffco Support Representative that coordinated the return will contact you once they receive the results of the investigation. If the item is deemed defective, it will be replaced/repaired under this warranty.

 

FAQs

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How Do I Use My Puffco Plus?

Click the cloud button 5 times consecutively to lock and unlock the unit.

Click the cloud button 4 times consecutively to change the temperature setting.(Green - Low, Blue - Medium, White - High)

For regular use hold the cloud button down and inhale. Pen will automatically shut off after 8 seconds of use.

Click the cloud button 2 times consecutively to enter Sesh Mode. Pen will stay on for 12 seconds. Press the button twice again to exit Sesh Mode.

Do not fire the pen more than three times on sesh mode

Do not use any other products with your Puffco Plus. The battery has a 510 threading. Despite this being a common thread, we do not recommend using any Puffco Plus parts with any other products.

How Do I Load My Puffco Plus?

We suggest using the Puffco dart to load the chamber. For the optimal Puffco experience we recommend loading the chamber on a per use basis. Over packing can lead to leaks and possible clogging.

Tips:

For most efficient use, load a single use amount (.2g or .3g) onto the dart, put pen in “Sesh mode,” use until chamber is empty. Refill chamber per use.

Hold pen vertically to ensure contents heat efficiently.

When the battery is low, vapor production may be reduced. A full battery will provide the best result.

A variety of substances and consistencies can be used in the Puffco Plus, as long as they are not super runny, sappy or in liquid form.

How Do I Charge My Puffco Plus?

The Plus battery light will flash 10 times to indicate that the battery needs to be recharged. 

In order to charge the Puffco Plus battery use the charger included in your Puffco kit. Plug the charger into any USB outlet for power. Screw the battery onto the opposite end of the charger.

If the pen is not fully charged the battery will display a white light when the battery is attached. Once the pen has completed charging, the light will blink green and turn off. When an uncharged battery is screwed onto the charger, the charger light will change from green to red. You can remove the battery by simply unscrewing it from the charger. Charge the battery at a wall unit for best results.

The battery light will flash 10 times to indicate that the battery needs to be recharged. 

Super chargers are expected to fully charge a depleted Plus battery in under 35 minutes.

How Long Should My Battery Last?

The Plus battery should last an average of 30 Sesh Mode cycles on its highest setting. Frequent use on the highest (white) setting and/or Sesh Mode will deplete the battery more quickly.

If this is not what you are experiencing, we first recommend that you check that the same issue occurs with both atomizers provided in your kit. Then clean the gold connection pins between your battery and atomizers with a cotton swab dipped in ISO to alleviate any connection issues that may be occurring between the two. 

Sometimes even the smallest bit of debris can cause a bad connection which stops the pen from working or charging at it's full potential.

Please keep in mind that our new Plus atomizer technology does draw more current from the battery than that of the Puffco Pro, reducing battery life quicker. If you were to use your Pro atomizer on the Plus battery, the battery life would be much similar to our older model if not better.

What Is The Puffco Plus Used For?

The Puffco Plus is designed for use with essential oils. A variety of substances, consistencies, and flavors of essential oils can be used in the pen, as long as they are not overly runny, sappy or in liquid form. Dry herbs can also damage or short the chamber and we highly advise against using any type of dry herb in your Puffco.

What Is Sesh Mode?

Click the cloud button 2 times to enter Sesh Mode. Pen will stay on for 12 seconds without holding the cloud. Press the button twice again to exit Sesh Mode.

Do not fire the pen more than three times consecutively on Sesh Mode.

Can I Use My Plus Battery With E-Cig Atomizers?

While the most practical use of a Puffco is the Puffco battery with the Puffco chamber attached you can use your battery with an e-cig atomizer as long as that atomizer has the same 510 threading that is used on your pens battery.

Our Plus battery puts out 2.7v on Green, 3.2v on Blue and 3.7v on White. Make sure you keep this in mind as many e-cig batteries are used on a higher voltage than our battery produces.  

Can I Use My Puffco Plus Atomizer With Other Batteries?

While the Plus’ chamber is 510-threaded, we do not recommend pairing it with non-Plus batteries, as this may compromise the lifespan and functionality of both the battery and chamber. The Plus chamber requires an extreme level of power and strength to deliver the large, focused heat as it's designed -- that power and strength can only be provided by the carefully calibrated Plus battery.

You should NOT use the Plus chamber with any other batteries.

Are Puffco Plus/Pro Parts Compatible?

While the Plus’ chamber is 510-threaded, we do not recommend pairing it with non-Plus batteries, as this may compromise the lifespan and functionality of both the battery and chamber. The Plus chamber requires an extreme level of power and strength to deliver the large, focused heat as it's designed -- that power and strength can only be provided by the carefully calibrated Plus battery.

You should not use the Plus chamber with any other batteries. Replacement Pro coils however, will still work great on a new Plus battery!

What Is The Difference Between The Puffco Plus & Puffco Pro?

Although ultimately a vaporizer, the Plus is the first device that serves as a mini dab nail rig in your pocket. 

The Plus features an all ceramic coil-less chamber that contains no glues or exposed metals which means great taste is guaranteed.From loading to indulging in the finest essential oil concentrates, taking in the full flavor of the Plus is an unique experience to the Pro and most vaporizer pens in general. 

The Plus chamber was designed for efficiency and strength, so stick to smaller loads for the optimal experience. We recommend loading the Plus with .2g or .3g at a time and refill per use. 

The new Plus mouthpiece houses a removable ceramic loading tool with a convection cap known as the Dart. This addition also minimizes splash back and efficiently retains oil. 

The Puffco Pro, like traditional vaporizer pens features a coil based system. Our Pro 2 is much like the original Pro with a smaller, more portable design and some updated features. The Pro 2 battery also features the addition of Sesh Mode, a feature previously exclusive to our Plus model battery. 

Both the Puffco Pro & Plus are intended for use with essential oils only. 

Cleaning & Troubleshooting

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How Do I Clean My Puffco Plus?

For general cleaning, warm the chamber by entering Sesh Mode for one cycle. Unscrew the mouthpiece. Use a tightly wound cotton swab to remove remaining byproduct in the chamber and on the Dart. Wipe threading. Repeat if necessary.

It is normal for the bottom of your Plus chamber to blacken or darken over time, just as a ceramic nail typically would after some use. This should not in any way affect the overall performance of the chamber itself.

The mouthpiece, battery and threading can be cleaned by wiping with a cotton swab dipped in ISO. Do not soak any gunmetal parts of the Puffco Plus in rubbing alcohol.

How Often Should I Clean My Puffco Plus?

We recommend cleaning your Plus with the included instructions every few uses to prevent any build up in the vapor path.

If you are a heavy Puffco user, be sure to clean the threading and connection pins of your unit with a cotton swab dipped in ISO somewhat regularly to avoid any contacts from getting sticky. 

How Do I Clean My Dart?

The dart is held into the mouthpiece by a small black silicone grommet making it removable, for easy cleaning. 

Be fairly gentle as the dart itself is made of ceramic. To remove the dart you can push it out of the mouthpiece by pushing through the top of the mouthpiece with a cotton swab.

The dart itself can be cleaned using ISO, though you should not soak any gunmetal parts of the unit in any alcohol based cleaning solutions.

My Chamber Is Not Heating, What Do I Do?

If the battery is functioning as intended and your chamber won't heat you may be experiencing a connection issue.

In this case we always recommend cleaning the gold connection pins located on the top of the battery and the underside of the chamber. This can be done with a cotton swab dipped in ISO and will help alleviate any connection issues occurring between the atomizer and battery. Sometimes even the smallest bit of debris can prevent the pen from functioning at its full potential.

My Battery Light Just Flashes When I Try To Use It, What Should I Do?

This is usually the result of a connection issue. Sometimes even the smallest bit of debris can cause a bad connection which stops the pen from working at it's full potential. 

To start, we recommend that you try cleaning the gold connection pins between the battery and atomizer to alleviate any connection issues that may be occurring between the two.

This can be done with the wipe of a cotton swab dipped in ISO.

You should also make sure the connection between the battery and charger is just as clean so that the battery can fully charge.

My Chamber Is Clogged, How Do I Fix It?

Although unlikely, with extended use it is possible for clogging in the chamber to occur. Please also keep in mind a variety of substances, consistencies, and flavors of essential oils can be used in the pen, as long as they are not overly runny, sappy or in liquid form.

To alleviate clogs you can unscrew the mouthpiece and hold the pen upside down over a paper towel or hold the pen upside down using your Prism, initiate Sesh Mode for a cycle or two allowing any bi product to drip out of the holes in chamber.

You may have to repeat this process a few times depending on how heavy of a clog you've experienced. If this is the case, let the pen cool every 2-3 Sesh Mode cycles as the pen will get warm!

My Atomizer Has Been Leaking Product Through To The Battery, How Do I Prevent This?

The Plus was designed for efficiency and strength, so stick to smaller loads (.2g/.3g) at a time and refill per use for the optimal experience.

Also, keep the pen vertical especially when warm - There are small holes on the walls of your chamber that help promote airflow throughout, however if the contents inside the chamber are hot they may leak through these holes if the pen is not held upright.

The battery and threading can be cleaned of any leaked product using a paper towel or cotton swab dipped in ISO. That should help alleviate any sticky mess and should not affect the performance of the battery itself.

Instruction Manual

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Design & Specs

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Specs

EXTERIOR MATERIAL: Plated Brass

DEVICE DIMENSIONS: 14mm X 131mm

CHAMBER DIMENSIONS: 14mm X 25mm

BATTERY DIMENSIONS: 14mm X 75mm

BATTERY:  Lithium-ion battery fully recharges in about 35 minutes with included Super Charger.

520mAh

35 Watt Max (Sub-Ohm)

HEATING ELEMENT: Ceramic

APPROXIMATE TEMPERATURE SETTINGS: Green - 580 ° / Blue - 650 ° / White - 720 °

SUPER CHARGER: Input: DC5V/1000mA

                             Output: DC4.2V/1000mA

MATERIALS: Chamber is made entirely of ceramic. Air path is free of all plastics and glues. Dart comprises of ceramic and food safe silicone.  

FAQS

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What is the difference between the Puffco Peak and Puffco Peak Pro?

Some new features of the Peak Pro include:

Bluetooth App

Enabled Wireless Charging (Base sold separately)

USB-C charging

Real-TimeTemperature Control

Large Capacity Chamber

Customizable LED lights

How do I use my Puffco Peak Pro?

1: Fully charge the device before first use. The lights will pulse white while charging and turn off automatically when complete.

2: Fill glass with water just above the air-holes. Do not fill glass while attached to base. X - Do not allow water into lower section!

3: Align inlet hole on the front of the glass with chamber. Carefully push the Front of glass into the base, then the back.

4: To lock / unlock the device, hold down the button for 3 seconds. (Preserves battery between uses)

5: Single click to toggle through heat settings. BLUE (Low) - GREEN (Medium) RED (High) - WHITE (Super High)

6: Use loading tool or a Puffco Dual Tool to place contents on the bottom surface of the bowl (not the sides).

7: Place carb cap on top of chamber. Press down until snug.

 8: Double click to initiate heat-up. Press and hold button anytime to exit. Pulsing light indicates heat-up mode is active.

9: Device will vibrate and lights will flash 3 times when ready. Inhaling gently will produce the best results.

10: Use a Dual Tool to clean the chamber after each use. Wipe Gently in a circular motion.

How do I charge my Puffco Peak Pro?

Simply plug the base of your device into a wall outlet via the USB C charger included with your Peak. While charging, the white light will pulse and the light will automatically turn off once the device is fully charged.

A depleted battery will fully charge in approximately 2.5 hours.

How Long Should My Peak Pro Battery Last?

A fully charged Peak Pro battery should last about 30 heating cycles before needing to be recharged. Please keep in mind that using “Sesh Mode” often will deplete battery life quicker.

To check your battery life click the button 3 times. The color will indicate how much battery life remains before the device needs to be recharged: Green (100% - 60%) - Yellow (60% - 30%) - Red (30% - 0%)

What is Boost Mode?

After heat up, double click to activate boost mode. This extends the time and/or increases the temperature of your hit. You can continue to boost as needed.

By utilizing the app, you can customize the desired time and temperature of your boost.

What is Ready Mode (App)?

The Peak Pro Power Dock and mobile app are required to activate ready mode. Once the Peak Pro is paired with a mobile device, enable “Ready Mode” found in the Peak Pro app settings. Your device will now automatically initiate the selected heat profile when lifted from Peak Pro Power Dock.

What is Stealth Mode?

This turns off the lights on your device for discretion.

Rapidly click 4 times to turn Stealth Mode on/off.

What Heat Setting Is Appropriate For My Usage?

Each setting isn’t better or less than, they are simply different and provide different effects. Experiment to find the perfect setting for you.

BLUE (LOW) - HIGH FLAVOR - The lowest heat setting expresses the nuances of your concentrates with high flavor and low vapor production.

GREEN (MED) – BALANCED - This setting produces both quality flavor and good vapor production, offering the best of both worlds.

RED (HIGH) – STRONG - This setting offers higher vapor production, while maintaining flavor quality.

WHITE (PEAK) – ADVANCED - This setting is intended for the user looking for maximum vapor production and the strongest effects.

How Do I Clean My Peak Pro?

CHAMBER

1. Remove the cap and unscrew the chamber from the base.

2. Light Cleaning: Use a cotton swab to gently remove any residue with 90%+ isopropyl alcohol.

3. Deep Cleaning: Submerge the chamber in 90%+ Iso for 20 minutes. Never use water (iso only).

BASE

Preparation: Remove glass and Chamber.

Gently clean gold threads using cotton swabs soaked in 90%+ iso.

Clean the airpath between the chamber and the glass. Do not let water seep into the gold threads of the base at any time.

GLASS

Preparation: Carefully remove glass from base.

1. Once removed, submerge in 99% iso.

2. After soaking, remove from iso alcohol and rinse clean with water. (iso tastes bad, make sure it’s completely removed), Allow glass to thoroughly dry before re-attaching to base. Do not let water seep into bottom chamber of glass.

How Often Should I Clean My Peak Pro?

A good rule of thumb is to thoroughly clean the Peak each time the battery fully depletes and needs to be recharged. The chamber itself should be soaked in ISO anytime you notice excess flooding or get a rainbow light response from the device.

What Is The Best Cleaning Solution To Clean My Peak Pro?

The best cleaning solution to clean your Peak and Peak chamber is 99% Isopropyl Alcohol. The reason we suggest 99% Isopropyl Alcohol specifically is because lower percentages of Isopropyl Alcohol have water content that could potentially cause issues

My Device Keeps Flashing White 3 Times. What do I do?

Not to worry, this is simply an indication that your chamber is not attached. Please try removing the chamber from the base and reattaching.

My Peak Pro Flashes Red-Blue Anytime I Try To Heat. How Do I Fix this?

The Red-Blue-Red-Blue flashing response from your Peak Pro is a sign of a chamber connection error. Please try first removing and cleaning the chamber from the device. Submerge the chamber in 90%+ Isopropyl Alcohol for 20 minutes. Never use water – 99% ISO only!). Make sure that the chamber has thoroughly air dried before reattaching. If issues persist, submit a warranty claim through the app for further assistance!

My Device Is Showing A Solid Red Light And Will Not Let Me Heat, What Is Going On?

If your Peak Pro is holding a solid Red light for 5 continuous seconds and will not let you engage a heating cycle, your device is overheating. Sometimes this can be from something as simple as the device being stored in a warm area such as your car/garage or from extended use. Simply leave the device alone and normal functionality will resume shortly! If issues do persist, submit a warranty claim through the app for further assistance!

PEAK PRO APP FAQ

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How do I sync my Peak Pro with my Puffco App?

1. Search this link on your phone: App//@puffco.com

2. Starting from the off position, hold the button for 6 seconds to sync your Peak Pro with your phone. (It will turn on, keep holding, then it will glow blue).

My app always crashes and never pairs to my Peak Pro. What am I doing wrong?

First, make sure that the phone that you are using is compatible with the Peak Pro device: https://www.puffco.com/pages/app-compatibility

If your phone is fully compatible, in some cases, even if you have Bluetooth enabled on your phone you may have trouble connecting the device if the app itself does not have the appropriate permissions set. When downloading the app it will prompt you to enable Bluetooth however if you accidentally clicked "no" that will prevent you from being able to pair. Go into your phone settings and ensure that the app itself is Bluetooth enabled and tha your location settings are also enabled for the app. THIS WILL AFFECT YOUR PAIRING CAPABILITIES.

Additionally, for any app issues related to crashing/not starting, we always recommend deleting the app & deleting any Bluetooth bonding, then trying a fresh install. Be sure to reset both your phone and device as well; you can reset the device by holding the power button down for 20 seconds consecutively.

Should issues persist, please contact our support team for further assistance.

My device loses its connection when I close the app. What’s wrong?

In some cases, there could potentially be interference between the Bluetooth and internet connection. Please make sure that your Bluetooth is active, and you have a secure WiFi connection, then try closing and re-opening the app.

My custom heat settings are not saving, what do I do?

Please know that in order to create and save heat settings, you must be first logged into your account. You can edit the 4 profiles on the device without an account but do need to be logged in to edit or create new heat profiles.

If you are logged in, what you may be running into is the app/device can only have four active heat profiles at one time, so you'll need to drag and drop the custom profile and replace one of the four default settings.
 
You can do this by going to the heat profiles on the app and hitting the edit button. You'll see four lines on the right side of the heat profile you've made, and you can hold that until the profile becomes moveable, and you will drag it to the setting you'd like to replace.

Why is Ready Mode not working when I remove my Pro from the Power Dock?

1. Ready Mode is accessed through your App: Connect to your App > Click the double vertical bars on the top right > Select Ready Mode > Choose which heat setting to auto-initiate when removed from the Power Dock > Exit out of the Control Center > Remove your Peak and Ready Mode will automatically initiate!

2. Make sure that your Power Dock is charged. You can check the battery life of the dock itself by clicking the button on the underside of the dock. If it does not show any white lights, the dock itself may need to be charged. Be sure to use the Peak Pro charging brick in order to charge the dock.

3. Make sure you align your Peak Pro correctly on the Power Dock. You'll know that proper alignment has been achieved when you see a small blue light (next to the four white lights) illuminated on the Power Dock.

4. For your reference, if you master turn off your Peak Pro, it will also turn off Ready Mode. Make sure that the device is powered on both when engaging Ready Mode through your app and when placing the device back on the Power Dock.

5. Check out this short and informative video about the Power Dock that discusses proper alignment, charging, and ready mode! https://www.youtube.com/watch?v=pfFjTWDk3M8

I tried to update my firmware, now my Peak Pro will not turn on. Help!?

First, plug the device into the charger and let the device charge for about 10 minutes to ensure that the base of the unit is simply not dead and in need of a charge. Please note that in this bricked state, the LED's will not be responsive but not to worry, the unit is actually charging.

Next, we recommend that you kill and restart app to see if it's able to finish the recovery and update the firmware (it is not recommended to delete or unpair device at this stage.)

If issues persist, please contact our support team via support@puffco.com for further assistance.

Warranty

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WHAT DOES THE LIMITED WARRANTY COVER?

Puffco provides one year of coverage for only the electronic base & battery. This covers defects in materials and workmanship for one year from the date of original retail purchase.

Puffco does not warranty glass, atomizers, normal wear and tear, or damages caused by accident or abuse. To obtain service, email support@puffco.comor go to Puffco.com/warranty

You will be required to provide proof of purchase details and the device itself when making a claim under this warranty. Do not attempt to open the Puffco Peak base. This will immediately void the warranty for your product.

HOW LONG IS THE PRODUCT WARRANTED?

The Limited Warranty Period begins on the date the product was purchased by the purchaser and lasts for one year. A claim under this warranty is only eligible if it is made within the Limited Warranty Period. Repaired, replaced, and refurbished products are covered for the remainder of their original applicable Limited Warranty Period or 30 days, whichever is longer.

WILL THE LIMITED WARRANTY ALWAYS APPLY?

This Limited Warranty shall NOT apply:

•  To any Puffco-branded Products that are resold by the Purchaser or that are purchased from unauthorized resellers or unauthorized retailers. Puffco does not authorize resellers to sell on online marketplaces such as Amazon, eBay or Walmart.com.

•  Where a Product’s lack of performance is due to the Purchaser’s failure to properly maintain the Product. Purchasers should note that atomizers are replaceable parts with an expected life of 1 – 3 months, depending on usage, and they require regular cleaning to maintain functionality. Please visit https://www.puffco.com/pages/support for support.

•  If the Product has been used with aftermarket accessories such as mouthpieces that have not been approved or endorsed by Puffco.

•  If damage to the Product is cosmetic, including scratches and dents, or if lack of performance is caused by normal wear and tear or normal aging of the product. Limited Warranty does not cover the standard performance degradation of batteries.

•  If Puffco determines that the Product has been improperly used, altered, or tampered with in any way. Purchaser assumes the risk or liability for loss arising from misuse, alteration of Product, or failure to follow instructions provided in user manual.

•  If warranty claim is made fraudulently or by misrepresentation.

•  If the serial number on the product has been deliberately altered, defaced, or removed.

HOW WILL PUFFCO MAKE THINGS RIGHT?

If a valid warranty claim is made during the Limited Warranty Period, Puffco will repair or replace at its sole discretion, any defective Product free of charge. Replacement products may be a refurbished or a reconditioned Product of the same model.

All Products and parts that are replaced become the property of Puffco. Puffco can only ship replacement or repaired products to the country where the original Product was purchased.

WHAT SHOULD I DO IF I THINK MY PRODUCT IS DEFECTIVE?

If you have a question about your product or experience a problem with it, please go to https://www.puffco.com/pages/support. You will find online support tools and information to help you with your product.

To request service under this warranty, contact Puffco at support@puffco.com or puffco.com/warranty, and a Puffco representative will provide instruction on how to proceed.

To make a claim under the Limited Warranty, you must provide the defective Product and a copy of the original receipt of purchase to Puffco for inspection. The receipt of purchase must indicate the Product purchased, price paid, date of purchase, and name of merchant.

To make a claim under the Limited Warranty, you must also obtain an  Return Merchandise Authorization (RMA) number from Puffco Support before returning a product. Products returned without an RMA number are not processed and will be returned to you or destroyed. Puffco will provide a pre-paid shipping label for purchasers within the United States. International returns must be paid for by the customer.

Returns must go to the address included on the return label or provided by Puffco Support. If items are returned to any address other than the specific address provided by Puffco Support, Puffco cannot guarantee that the item will be located and processed for warranty support.

Please return only the part specifically requested by Puffco Support, not the entire device.

Postal service carriers require that all items be cleaned prior to mailing. If items are mailed to Puffco uncleaned, Puffco will, in its sole discretion, either dispose of the item or charge a $100 cleaning fee before returning the item.

WHAT HAPPENS WHEN I RETURN MY PRODUCT?

Once the item arrives at the address specified by Puffco Support, it will be inspected for any possible defects. The Puffco Support Representative that coordinated the return will contact you once they receive the results of the investigation. If the item is deemed defective, it will be replaced/repaired under this warranty.

 

FAQS

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How do I use my Puffco Peak?

1. Make sure that your Peak is fully charged before your first use. The white light on the unit will pulse while it's charging and will automatically turn off once fully charged. The Peak should take about 2.5 hours to fully charge. Use only the micro USB charger included with your Peak to do so, using different charging bricks can potentially damage the device and will void your warranty.
2. Fill the glass attachment with water, just above the air-holes. Do not allow any water in the lower section of the glass (see included instructions for details) and do not fill the glass attachment water while attached to the base.
3. You can then attach the glass to the base of the Peak, aligning the inlet hole on the front of the glass with the atomizer. Then carefully pushing the front of the glass into the base, then the back.
4. To lock/unlock the device, hold down the button for 3-5 seconds.
5. Single click to toggle through heat settings; BLUE-GREEN-RED-WHITE
6. Use loading tool to place contents on the bottom surface of the bowl.
7. Place carb cap on top of atomizer.
8. Double click to initiate heat-up; the device will take about 20 seconds to heat up fully. Press & hold button at any point to exit heating cycle.
9. Device will vibrate and lights will flash 3 times when ready for use.
10. Use a cotton swab to clean the bowl after each use.

How do I load my Puffco Peak?

Use the loading tool included with your Peak to transfer your product into the bowl of the atomizer. Always be sure to load the contents onto the bottom of the bowl rather than along the sidewalls of the bowl for the optimal experience. Once the atomizer has been loaded you can double click the button to engage the heating element and place the carb cap on the top of the atomizer. You can also load your product while the atomizer is warm as you would with a traditional rig. 

How do I charge my Puffco Peak?

Simply plug the base of your device into a wall outlet via the USB charger included with your Peak. While charging, the white light will pulse and the light will automatically turn off once the device is fully charged. A depleted battery will fully charge in about 2.5 hours.

Can I Use Any Micro Usb Charger To Charge My Peak?

While it's okay to use a different charging cable to charge your Peak base, we never suggest using a different adapter or charging brick or using a car charger. PLEASE KEEP IN MIND THAT DOING SO CAN POTENTIALLY DAMAGE THE PRODUCT AND WILL VOID YOUR WARRANTY.

How Long Should My Peak Battery Last?

A fully charged Peak battery should last about 30 heating cycles before needing to be recharged. Please keep in mind that using “Sesh Mode” often will deplete battery life quicker. ALSO REMEMBER TO SHUT THE DEVICE DOWN IN BETWEEN USES IN ORDER TO PRESERVE BATTERY LIFE, THE BATTERY WILL SLOWLY DEPELETE EVEN WHEN NOT IN USE.

 

To check your battery life click the button 3 times. The color will indicate how much battery life remains before the device needs to be recharged: Green (100% - 60%) - Yellow (60% - 30%) - Red (30% - 0%)

What is Sesh Mode?

We created a Sesh Mode feature that allows you to increase heat and extend your session by 15 seconds mid cycle. This can be helpful if you’ve loaded too much material and you’re in need of a temperature boost, or just looking to share with a friend. Simply double click while in use and the heat will automatically increase and your cycle will extend. Still not enough? Double click as many times as you want to keep the session going!

Why Are There Different Versions Of The Peak Atomizer?

While there have been different iterations of the Peak atomizer since we’ve released the device, all functionality between the atomizers are the same. We’ve only implemented slight design changes to the casing of the atomizer over time in efforts of resolving some user error related issues such as flooding/leaking.

What Is The Best Way To Attach/Detach The Atomizer To The Base?

We always suggest that you attach/detach the atomizer to and from the base fully assembled, with the atomizer jacket on. The top of the Peak atomizer has notches that lock the jacket into place, making it very difficult to fully attach the atomizer without it attached.

Whenever I Use My Peak I Hear A Buzzing Sound, Is That Normal?

Yes, a light buzzing is completely normal when the heating element is engaged and is always more apparent and noticeable when the carb cap is removed.

Cleaning / Troubleshooting

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How Do I Clean My Peak?

In preparation of cleaning, carefully remove the glass attachment before unscrewing the atomizer. Also be sure to let the bowl cool down prior to removing the atomizer from the base.
1. Clean carb cap and glass by soaking in Isopropyl Alcohol (99% preferred). Be sure to rinse with water after.
2. Atomizer can be cleaned by submerging fully assembled part in Isopropyl Alcohol (99% preferred). DO NOT RINSE WITH WATER, AS WATER EXPOSURE TO CERAMIC CAN POTENTIALLY DAMAGE THE PART. Be sure to clean the gold connector pin on the base and bottom of atomizer with Iso soaked cotton swab as well.
*IF YOUR BOWL CANNOT BE EASILY REMOVED, DO NOT ATTEMPT TO FORCEFULLY REMOVE. See extended cleaning instructions via Puffco.com/pages/support or contact support via Puffco.com/warranty.
3. WARNING: After cleaning, allow all parts to thoroughly dry before use.
• Before removing atomizer, make sure bowl has cooled down.
• Do not get base wet – its electric – it will break.
• Thoroughly clean device every 20 uses or so.

How Often Should I Clean My Peak?

A good rule of thumb is to thoroughly clean the Peak each time the battery fully depletes and needs to be recharged. The atomizer itself should be soaked in ISO anytime you notice excess flooding or get a rainbow light response from the device.

What Is The Best Cleaning Solution To Clean My Peak?

The best cleaning solution to clean your Peak and Peak atomizer is 99% Isopropyl Alcohol. The reason we suggest 99% Isopropyl Alcohol specifically is because lower percentages of Isopropyl Alcohol have water content that could potentially cause issues.

My Device Is Flashing Rainbow Lights, What Do I Do?

The rainbow light is an indication that there is a connection issue between the base and atomizer & does not necessarily mean that anything is broken or defective. The first tip is to remove the atomizer, clean the connection pins with a cotton swab dipped in iso and reattach the atomizer. If the atomizer has not been cleaned in some time and there is any sticky material flooding the part it may be best to soak the entire atomizer in ISO, let it fully dry and then reattach the atomizer. When you do so, be sure to screw the atomizer tightly into the base. Sometimes something as simple as a loose connection can be the reason for the issue. If issues persist, contact our support team via Puffco.com/warranty

I’ve Changed The Atomizer On My Peak And I’m Still Getting A Rainbow Light Error. What’s Wrong With My Peak?

If you're still getting a rainbow light reaction with the connections clean and clear & a brand new atomizer, you may want to try "back threading" (turn the atomizer counter clock wise for a half turn) to ensure the atomizer threads are properly lining up to the threads of the base. Then tighten the atomizer securely to the base. If issues do persist, contact our support team via Puffco.com/warranty

The Light On My Device Sometimes Flashes Red While Charging, What Do I Do?

Not to worry, this simply means that the device has overheated. Simply let the Peak cool down for a little while and normal functionality/charging will resume. If your device is overheating while on the charger you should expect the charge time to take a little over 2.5 hours.

When I Try To Use My Peak It Flashes 5 Times And Does Not Heat. What Do I Do?

The red flashing light is to indicate that there is a short circuit somewhere in the device. Contact support@puffco.com or Puffco.com/warranty for further assistance.

My Atomizer Is Heating Up But I’m Not Getting Any Vapor, What Am I Doing Wrong?

This can be due the glass not being properly attached or lined up to the base of the device. Even if you’re getting airflow, the inlet hole may be slightly offset which is why no vapor is being transferred from the atomizer through the glass attachment. Simply remove the glass and reattach the piece, carefully aligning the inlet hole with the atomizer first and then popping the rear end of the glass into place. Once in, slightly turn to the right and then back in alignment with the atomizer to ensure the silicone from the base is not blocking the air path from the atomizer.

FAQs

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What Is The Difference Between the Puffco Pro and Puffco Pro 2?

The Pro 2 is a traditional coil based system vaporizer that's functionality is much like that of our original Puffco Pro with a smaller & more portable design .

The new Pro 2 unit now includes Sesh Mode, a feature that was originally limited to the Puffco Plus. Double click the cloud and the heating element will stay on for 12 continuous seconds without pressing any buttons at all! 

The Pro 2 also features a newly designed mouthpiece that is pressed on / pulled off rather than being threaded for easier and quicker loading!

How Do I Use My Puffco Pro?

Click the cloud button 5 times consecutively to turn the unit on and off.

Click the cloud button 4 times consecutively to change the temperature setting (Green - Low, Blue - Medium, Red - High)

To use hold the cloud button down and inhale

Pen will automatically shut off after 8 seconds of use.

How Should I Load My Puffco Pro?

You should only load a small ball of product at a time. Please be aware that using any tool to pack or clean the pen can damage or short the coil. Packing the chamber beyond capacity may also cause damage to the coil.

How Do I Charge My Puffco Pro?

In order to charge the Puffco Pro battery use the charger included in your Puffco kit. Plug the charger into any USB outlet for power. Screw the battery onto the opposite end of the charger.

If the pen is not fully charged the battery will display a red light when the battery is attached. Once the pen has completed charging, the light will display green and turn off. When an uncharged battery is screwed onto the charger, the charger light will change from green to red. You can remove the battery by simply unscrewing it from the charger. Charge the battery at a wall unit for best results.

Battery charging times can change. Computers, cars, or standard outlets will affect charge time differently. A two to four hour charge time can be expected. We recommend charging at a wall outlet for best result.

How Long Should My Pro Battery Last?

Using your pen on the lowest temperature (green) your Pro battery should last a few days up to a week if you are only taking a few puffs a day or every other day.  If you use the pen a bit more frequently, the battery could go much quicker and last only a day or two.

What Is The Puffco Pro Used For?

The Puffco Pro is for use with essential oils. Dry herbs can damage the coil and we highly advise against using any type of dry herb in your Puffco. A variety of substances, consistencies, and flavors of essential oils can be used in the pen, as long as they are not overly runny, sappy or in liquid form. Remove unused liquids in the chamber as they can splash or spill after use.

Can I Use My Pro Battery With An E-Cig Atomizer Cartridge?

While the most practical use of a Puffco would be the Puffco battery with the Puffco atomizer attached you can use your battery with an e-cig atomizer as long as that atomizer has the same 510 threading that is used on your pens battery.  

The Pro 1 battery puts out 3.2 volts on the green setting, 3.5 volts on the blue setting, and 3.7 volts on the red setting. Make sure you keep this in mind as many e-cig batteries are used on a higher voltage than our battery produces.  

Cleaning & Troubleshooting

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How Do I Clean My Puffco Pro?

The Pro chamber is self cleaning and does not require any tool or cleaner to refresh. To begin, set the pen to the blue temperature mode. Hold pen upside down while holding the cloud button, allowing any byproduct to drip out. Repeat this process twice.

To better clean the unit of unwanted substance or residue, soak a Q-tip in an alcohol-based solution and wipe the battery and charger threading.

How Often Should I Clean My Puffco Pro?

We recommend cleaning your Pro with the included instructions every few uses to prevent any build up in the vapor path.

If you are a heavy Puffco user, be sure to clean the threading and connection pins of your unit with a cotton swab dipped in ISO somewhat regularly to avoid any contacts from getting sticky. 

My Battery Flashes Whenever I Try To Use My Atomizer, What Do I Do?

In many cases, this is the result of a connection issue. We recommend that you first try cleaning the gold connection pins between the battery and atomizer to alleviate any connection issues that may be occurring between the two. This can be done with the wipe of a cotton swab dipped in ISO. Sometimes even the smallest bit of debris can cause a bad connection which stops the pen from working at it's full potential.

If this happens with a brand new atomizer, please contact our support team for further assistance. 

My Puffco Pro Won't Charge Correctly, What Should I Do?

To get started, clean the gold connection pins with a cotton swab dipped in ISO to alleviate any connection issues occurring between the two. Sometimes even the smallest bit of debris can cause a bad connection which stops the pen from charging at it's full potential.

Instruction Manual

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Design & Specs

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Specs

EXTERIOR MATERIAL: Stainless Steel

DEVICE DIMENSIONS: 12.5mm X 119mm

CHAMBER DIMENSIONS: 11.5mm X 13.5mm

BATTERY DIMENSIONS: 12.5mm X 76mm

BATTERY: Lithium-ion fully battery recharges in 1hr with included charger

430mAh

9 Watt Max

HEATING ELEMENT: Kanthal Grade

APPROXIMATE TEMPERATURE SETTINGS: Green - 580 ° / Blue - 650 ° / White - 720 °

CHARGER: Input: DC5V

                 Output: DC4.2V/420mA

MATERIALS: Chamber is made entirely of ceramic with a grade Kanthal heating element. Air path is free of all plastics and glues. Splash guard is made of food safe silicone.

How to videos
1.
On/Off

Press the button 5 times to wake device. You can also press 5 times to turn it off.

2.
Change temp.

Press button 4 times to cycle through 3 different heat modes.

3.
Sesh-Mode

Press the button 2 times to initiate sesh-mode. This gives you a 12 second continuous hit, so that you can get a fully medicated dose, or share with a friend.

4.
Use the dart to load

Use the built in dart on your mouthpiece to scrape your concentrates onto the tip. You then simply screw in your mouthpiece, and your
concentrates will evenly
vaporize off the dart.

5.
Hold it properly!

Since your concentrates drip
off the end of the dart using gravity, it’s important to hold the pen directly up and down. If not, your device will not work!

6.
Keep device clean

Keeping your device clean and properly maintained will help avoid disruptions in your consumption experience, and help the overall life of
the product.

7.
Charge Battery

Charge your battery with the super-charger included in the Plus packaging. This will charge in 20 mins. faster than other chargers. When battery is dead, the device will flash 5 times before and not produce vapor when attempting to hit it.

8.
Replace Chambers

Atomizers last for 2-3 months, give or take, depending on frequency of usage. Make sure to stock up on extra chambers here to keep your experience fresh and flavorful.

1.
Clean chamber

Clean chamber with cotton swab and alcohol. Buy more Puffco swabs here. Buy the Puffco Prism container here.

2.
Clean connections

Clean gold connection pins on chamber and battery with cotton swab and alcohol. Should your atomizer not heat up, this could be a primary reason.

3.
Scorch clean

To remove excess char on bowl, repeatedly sesh-mode on high temperature.
This will help scorch the bowl clean. *Careful, this will make the atomizer very hot.
Be sure to use a grip and
proceed with caution.

4.
Keep device clean

Keeping your device clean and properly maintained will help the overall life of the product.

5.
Replace when needed

The mouthpiece, darts, and grips can all be cleaned with
alochol. Should they break or become worn over time,
replacing is simple and cheap.

6.
Replace Chambers

Atomizers last for 2-3 months, give or take, depending on
frequency of usage. Make sure to stock up on extra chambers here to keep your experience fresh and flavorful.

1.
How to use the Puffco Plus.

This video will show you how to use your Puffco Plus from beginning to end of your session.

How to videos
1.
How to Use the Peak Pro

Learn how to properly use and care for your Peak Pro to get the most out of your experience.

2.
How to Use the Power Dock

The Power Dock keeps your Peak charged and waiting for you. It also features "Ready Mode" when paired with the app.

3.
How to Clean the Peak Pro

Keeping your Puffco Peak Pro clean is the best way to keep your device operating at an optimal experience for longer.

How to videos
1.
Remove Sticker

Read, then peel off the clear sticker on your glass.

2.
Fill Glass

Fill your glass with water, just above the air holes.

3.
Water level

The water shouldn't splash up to your lips. Adjust the water level as needed for proper filtration.

4.
Insert Glass

Insert your glass into the base by pushing the front in first, then securing the back.

5.
Straighten Glass

To ensure proper airflow, gently twist the glass to get it centered and upright as much as possible.

6.
Power On

Hold down the button for 4 second to power on the device.

7.
Select Temperature

Click the button once to cycle through the 4 temperatures. Blue is the lowest for smaller and more flavorful dabs, green is medium temperature, red is high temperature, and white is the hottest for large dabs.

8.
Load It

Load your Peak with concentrates, ensuring you place all contents on the bottom of the bowl.

Double tap the button quickly to initiate heat-up mode.

9.
Heating

After you double click to initiate heat-up, the device will buzz twice, and glow with the selected temperature color.

10.
Hit it

The device will buzz and flash 3 times when it is ready to hit. After the third buzz, wait a second, then inhale gently to produce the maximum vapor. Inhaling before the third buzz will limit vapor production.

11.
Sesh-Mode

At any time during your experience, double click to initiate sesh-mode. This will boost temperature and increase time so that you can clear out your bowl, or pass it along to a friend. You can use sesh-mode as much as you need during your session.

12.
Clean it

Use a cotton swab to absorb the remaining material inside the bowl after each use.

13.
Power Down

Hold the button to power off the device when you're finished using it to conserve battery life.

1.
Cleaning your glass

Submerge in iso for an hour to free up sticky material. Be sure to rinse with water a few times after to ensure all iso has been removed, for optimal flavor. You can also pour ISO in and shake vigorously for a quick clean.

2.
Clean your bowl

Use a cotton swab to clean the bowl after every single hit. If sticky material is left inside, simply heat up your device to liquify the concentrates, then use a cotton swab to soak up the puddle

3.
Cleaning your atomizer

 Unscrew your atomizer and submerge in iso. Leave overnight for a full clean. **Be sure to let it completely dry after since iso is flammable

4.
DON'T

DO NOT - Remove the jacket and the pull the bowl out like this

5.
Instead

Use this technique if you must remove your bowl. *Removing your bowl greatly increases the chance of damaging the atomizer, especially if not submerged in ISO overnight prior.

6.
DO NOT

Cotton swab the heating element, it will break. Never do it.

7.
Cleaning your base

To clean your puffco base, dip a cotton swab in iso and simply collect any residue. You can clean the atomizer well, the airpath, and any hard to reach areas to keep it fresh and clean.
Be sure to clean the gold connection pins on the base and the atomizer to ensure proper connection.

1.
How to use the Puffco Peak?

This video will show you how to use your Puffco Peak from from beginning to end of your session.

2.
Preventing Puffco Peak Issues

The top 6 tips for preventing Puffco Peak issues, and keeping your device running strong.

3.
Puffco Peak Rainbow Lights? - Atomizer Check

This video shows you 4 easy steps to try and solve an atomizer connection issue on your own. More often than not, one of these simple fixes will get your Peak up and running.

4.
How to use the Puffco Peak Travel Glass

This video will show you how to use your Puffco Peak Travel Glass.

How to use
1.
On/Off

Press the button 5 times to wake device. You can also press 5 times to turn it off.

2.
Change temp.

Press the button 4 times to cycle through the 3 different heat modes.

3.
Sesh-Mode

Press the button 2 times to initiate sesh-mode. This gives you a 12 second continuous hit, so that you can get a fully medicated dose, or share with a friend.

4.
Load your device

Use the Puffco loading tool included in your case to scrape your contents inside the atomizer. You then simply screw in your mouthpiece, and your concentrates will evenly
vaporize off the dart.

5.
Hold it properly!

Since your concentrates drip
off the end of the dart using gravity, it’s important to hold the pen directly up and down.
If not, your device will not work!

6.
Clean gold connections

Clean the gold connection pins on the bottom of your atomizer and battery to make sure there isn't any gunk preventing your pen from working.

7.
Sesh-Mode to clean

Use the sesh-mode function
to scorch your bowl clean.
*Careful, this creates a
tremendous amount of heat, proceed with caution.

8.
Replace Atomizers

Your atomizers last for 2-3 months, give or take, depending on
frequency of usage. Make sure to stock up on extra chambers here to keep your experience fresh and flavorful.

FAQ

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Do You Ship Internationally?

We ship via an International Carrier. A list of countries we are unable to ship to can be found here.

Can I Change Or Cancel My Order?

Due to our automated systems we cannot edit or cancel an order once it has been placed. Please contact our support team if you wish to return your order for a refund.

Can I Change My Shipping Address For My Order?

Due to our automated systems we cannot edit a shipping address once the order has been placed & submitted. Please be sure to thoroughly proof-read your information before submitting your order.

How Do I Return My Puffco.com Order?

A Puffco.com order is eligible for a refund so long as the item has never been used and is returned in its original, sealed packaging within 14 days of the original purchase date. You must pay the cost of shipping to have the item returned to our warehouse.

If you are looking to return an order for a refund, please contact Puffco Support for further assistance.

How Long Will My Order Take?

Orders take 2-4 business days to process prior to shipping, followed by and additional 3-5 business days for delivery. There are no express or upgraded shipping options.  Once an order has been submitted, it cannot be cancelled or edited. Puffco does not ship on weekends.  If an order is placed on a Friday, it will be processed the following Monday. Due to COVID-19, we regretfully cannot guarantee arrival times for shipments.

How Can I Track My Order?

Tracking information will be automatically sent to the email address used to place the order once processed. Due to COVID-19, we regretfully cannot guarantee arrival times for shipments. Reference your tracking number for expected delivery date.

*** Due to recent amendments to Federal law, we have been forced to change the way that we ship (please see https://www.puffco.com/pages/puffco-shipping-policy-updates for further details). With our new carrier it is expected that tracking information will provide minimal updates until the package reaches its final mile of delivery.

Often, this can be the day before the first delivery attempt will be made or so. Typically, 2-3 delivery attempts will be made before the package is returned to sender. 

My Tracking Information Shows Nothing, Did My Order Ship?

If you’ve received your tracking information, your order has been successfully processed from our facility.

*** Due to recent amendments to Federal law, we have been forced to change the way that we ship (please see https://www.puffco.com/pages/puffco-shipping-policy-updates for further details).
With our new carrier it is expected that tracking information will provide minimal updates until the package reaches its final mile of delivery. Often, this can be the day before the first delivery attempt will be made or so. Typically, 2-3 delivery attempts will be made before the package is returned to sender. 

If you do not see any updates within 5-7 business days of receiving the tracking information, please contact Puffco Support.

What Do I Do If My Package Is Lost?

If your tracking information shows as “delivered” but you have not received the item we always suggest seeing if the package was possibly left with a neighbor.  All orders need to be signed for by someone 21 or older in order to be marked as complete.

If you are not able to locate your shipment, please contact our support team right away so they can take the appropriate steps in finding your package. Note that missing shipments must be reported to us within 24-48 hours of the tracking showing “delivered” for our team to help.

Please note our team is not authorized to refund/reship until we hear back with the results of the investigation.

Keep Receiving A Billing Address Error / AVS Mismatch Error, What Am I Doing Wrong?

Normally in a case like this, you are entering an invalid billing address or the address is being entered incorrectly. The billing address is the address associated with your  account and your shipping address is where the package will be sent. We  offer the option to enter a separate billing and shipping address.

If you're confident that the billing/shipping information has been inputted correctly, the error could be due to using an international bank or debit card which sometimes gets declined by our systems security. We  recommend using a standard credit card to complete your purchase.

Some banks automatically debit the amount of a declined purchase and place  a "hold" on the funds that were unsuccessfully charged hence the pending charges on your account. How long this temporary hold lasts is entirely dependent on the policies of your bank.

What Is Sezzle?

Sezzle is a payment plan option that allows you to make a purchase online and pay off the purchase in installments, if approved. For more information on how Sezzle works you can check out the following link: https://sezzle.com/how-it-works