The Peak offers a similar experience to the Pro model, but without additional features like Bluetooth connectivity for app functionality and customization, wireless charging, and a large capacity chamber.

Some features of the new Peak include: 

• 3D Chamber  
• Joystick Cap included 
• Real-time temperature control 
• 35 dabs per charge 
• USB-C charging  

1. Fully charge the device before first use. The light will pulse while charging and turn off automatically when complete. 
2. Always remove glass top before filling. Through the mouthpiece, fill with water to just above the perc holes. Avoid allowing water into lower section. 
3. Align inlet hole on the front of the glass with chamber. Carefully push the front of glass into the base, then the back. 
4. To turn the Peak on/off, press & hold the button for 3 seconds. 
5. Use loading tool to place contents on the bottom surface of the bowl (not the sides). 
6. Single click to toggle through heat settings. BLUE (Low) - GREEN (Medium) RED (High) - WHITE (Peak) 
7. Place joystick cap on top of chamber. Press down until snug. 
8. Double-click to initiate heat cycle, press & hold to cancel. Pulsing light indicates device is heating up. 
9. Device will flash & vibrate twice when ready. For best results, inhale gently while rotating the Joystick. 
10. Use a cotton swab to clean the chamber after each use. Wipe gently in a circular motion. 

Connect the provided USB-C cable to a compatible charger and plug into the Peak. While charging, the light will pulse, and the light will automatically turn off once the device is fully charged. A depleted battery will fully charge in approximately 2 hours.

• A fully charged Peak battery should last 35 heating cycles on the green before needing to be recharged. Please keep in mind that using higher temperatures will deplete battery life quicker. 
• To check your battery life, click the button 3 times. The color will indicate how much battery life remains before the device needs to be recharged: Green (100% - 60%) - Yellow (60% - 30%) - Red (30% - 0%) 
• A small LED above the charging port will illuminate red when the Peak has only a few heat cycles of battery life remaining. 

After heating up, double click to activate boost mode. This extends the time and increases the temperature of your hit. You can continue to boost as needed.

• Each heat setting offers a different experience. We suggest experimenting to find which settings work best for you and your consumption preferences. 
• You can also experiment further with other interchangeable glass tops available for the Peak. 

1. BLUE (LOW) - FLAVOR - The lowest heat setting expresses the nuances of your concentrates with high flavor and low vapor production. 
2. GREEN (MED) – BALANCED - This setting produces both quality flavor and good vapor production, offering the best of both worlds. 
3. RED (HIGH) – STRONG - This setting offers higher vapor production, while maintaining flavor quality. 
4. WHITE (PEAK) – POWER - This setting is intended for the user looking for maximum vapor production and the strongest effects.

Peak replacement chambers are available online via Puffco.com. Note that all chambers will come with an Onyx (Black) jacket however if you own a Sky or Cloud, the silicone jacket can be easily swapped.

CHAMBER: 

• Remove the cap and unscrew the chamber from the base. 
• Light Cleaning: Use a cotton swab to gently remove any residue with 90%+ isopropyl alcohol. 
• Deep Cleaning: Submerge the chamber in 90%+ iso for 20 minutes. Never use water (iso only). 

BASE 

• Preparation: Remove glass and Chamber. 
• Gently clean gold threads using cotton swabs soaked in 90%+ iso. 
• Clean the airpath between the chamber and the glass. Do not let water seep into the gold threads of the base at any time. 

GLASS 

• Preparation: Carefully remove glass from base. 
• Once removed, submerge in 90%+ Isopropyl Alcohol.  
• After soaking, remove from iso alcohol and rinse clean with water. (iso tastes bad, make sure it’s completely removed), Allow glass to thoroughly dry before re-attaching to base. Do not let water seep into the bottom chamber of glass. 

A good rule of thumb is to thoroughly clean the Peak each time the battery fully depletes and needs to be recharged. The chamber itself should be soaked in ISO anytime you notice excess flooding or get a rainbow light response from the device.

The best cleaning solution to clean your Peak and Peak chamber is 99% Isopropyl Alcohol. The reason we suggest 99% Isopropyl Alcohol specifically is because lower percentages of Isopropyl Alcohol have water content that could potentially cause issues.

The red-white flashing response from your Peak is a sign of a chamber connection error. Please try first removing and cleaning the chamber from the device. Submerge the chamber in 90%+ Isopropyl Alcohol for 20 minutes. Additionally, clean the connection pin on the base where the chamber connects. Make sure that the chamber has thoroughly air dried before reattaching. If issues persist, please submit a warranty claim through puffco.com/warranty for further assistance!

• Not to worry, this is simply an indication that your chamber is not attached. Please try removing the chamber from the base and reattaching.  
• Should issuers persist, please try first removing and cleaning the chamber from the device. Submerge the chamber in 90%+ Isopropyl Alcohol for 20 minutes. Additionally, clean the connection pin on the base where the chamber connects. Make sure that the chamber has thoroughly air dried before reattaching. If issues persist, please submit a warranty claim through puffco.com/warranty for further assistance! 

If your Peak is holding a solid red light for 5 continuous seconds and will not let you engage a heating cycle, your device is overheating. Sometimes this can be from something as simple as the device being stored in a warm area such as your car/garage or from extended use. Simply leave the device alone and normal functionality will resume shortly! If issues do persist, submit a warranty claim through puffco.com/warranty for further assistance!

First, try holding down the power button for 3-5 seconds to unlock the device. If the device is not responsive, try using a different USB-C charger and charging brick to see if this is simply due to a bad charger. If issues do persist, submit a warranty claim through puffco.com/warranty for further assistance!

Puffco provides two years of coverage for only the electronic base & battery. This covers defects in materials and workmanship for one year from the date of original retail purchase.

Puffco does not warranty glass, atomizers, normal wear and tear, or damages caused by accident or abuse. To obtain service, email support@puffco.comor go to Puffco.com/warranty

You will be required to provide proof of purchase details and the device itself when making a claim under this warranty. Do not attempt to open the Puffco Peak base. This will immediately void the warranty for your product.

The Limited Warranty Period begins on the date the product was purchased by the purchaser and lasts for two years. A claim under this warranty is only eligible if it is made within the Limited Warranty Period. Repaired, replaced, and refurbished products are covered for the remainder of their original applicable Limited Warranty Period or 30 days, whichever is longer.

This Limited Warranty shall NOT apply:

• To any Puffco-branded Products that are resold by the Purchaser or that are purchased from unauthorized resellers or unauthorized retailers. Puffco does not authorize resellers to sell on online marketplaces such as Amazon, eBay or Walmart.com.
• Where a Product’s lack of performance is due to the Purchaser’s failure to properly maintain the Product. Purchasers should note that atomizers are replaceable parts with an expected life of 1 – 3 months, depending on usage, and they require regular cleaning to maintain functionality. Please visit Support.
• If the Product has been used with aftermarket accessories such as mouthpieces that have not been approved or endorsed by Puffco.
• If damage to the Product is cosmetic, including scratches and dents, or if lack of performance is caused by normal wear and tear or normal aging of the product. Limited Warranty does not cover the standard performance degradation of batteries.
• If Puffco determines that the Product has been improperly used, altered, or tampered with in any way. Purchaser assumes the risk or liability for loss arising from misuse, alteration of Product, or failure to follow instructions provided in user manual.
• If warranty claim is made fraudulently or by misrepresentation.
• If the serial number on the product has been deliberately altered, defaced, or removed.

If a valid warranty claim is made during the Limited Warranty Period, Puffco will repair or replace at its sole discretion, any defective Product free of charge. Replacement products may be a refurbished or a reconditioned Product of the same model.

All Products and parts that are replaced become the property of Puffco. Puffco can only ship replacement or repaired products to the country where the original Product was purchased.

If you have a question about your product or experience a problem with it, please go to Support. You will find online support tools and information to help you with your product.

To request service under this warranty, contact Puffco at support@puffco.com or puffco.com/warranty, and a Puffco representative will provide instruction on how to proceed.

To make a claim under the Limited Warranty, you must provide the defective Product and a copy of the original receipt of purchase to Puffco for inspection. The receipt of purchase must indicate the Product purchased, price paid, date of purchase, and name of merchant.

To make a claim under the Limited Warranty, you must also obtain an Return Merchandise Authorization (RMA) number from Puffco Support before returning a product. Products returned without an RMA number are not processed and will be returned to you or destroyed. Puffco will provide a pre-paid shipping label for purchasers within the United States. International returns must be paid for by the customer.

Returns must go to the address included on the return label or provided by Puffco Support. If items are returned to any address other than the specific address provided by Puffco Support, Puffco cannot guarantee that the item will be located and processed for warranty support.

Please return only the part specifically requested by Puffco Support, not the entire device.

Postal service carriers require that all items be cleaned prior to mailing. If items are mailed to Puffco uncleaned, Puffco will, in its sole discretion, either dispose of the item or charge a $100 cleaning fee before returning the item.

Once the item arrives at the address specified by Puffco Support, it will be inspected for any possible defects. The Puffco Support Representative that coordinated the return will contact you once they receive the results of the investigation. If the item is deemed defective, it will be replaced/repaired under this warranty.